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Mon, Oct 19
Tue, Oct 20
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Tuesday, October 20, 2026
10:00 AM - 11:00 AM
CST
Brass Bands & Backlogs: Leading Through the Noise
10:00 AM - 11:00 AM
CST
Brass Bands & Backlogs: Leading Through the Noise
Primary Presenter:
Brianna Peoples, CPMSM, CPCS
– Privia Health
Speaker:
Amanda Pierce, MBA, CPMSM, CPCS, CPES (she/her/hers)
– Privia Health
Operational Management
10:00 AM - 11:00 AM
CST
Bridging Credentialing Risk Gaps with Health Verification by State Professional Health Programs
10:00 AM - 11:00 AM
CST
Bridging Credentialing Risk Gaps with Health Verification by State Professional Health Programs
Primary Presenter:
Linda Bresnahan, MS, MS (she/her/hers)
– Federation of State Physician Health Programs
Speaker:
Edwin Kim, MD, MD
– Federation of State Physician Health Programs, Pennsylvania PHP
Credentialing/Privileging/CVO
10:00 AM - 11:00 AM
CST
Data Is the DNA of Credentialing: Elevating Data Quality and Governance to Protect Patient Access and Provider Trust
10:00 AM - 11:00 AM
CST
Data Is the DNA of Credentialing: Elevating Data Quality and Governance to Protect Patient Access and Provider Trust
Primary Presenter:
DeLaine Christie, CPCS, CPMSM, FMSP (she/her/hers)
– CrediSync
Speaker:
Victor M. Vargas, MD, MBA, CPE
– CrediSync, Inc
Speaker:
Brigitte Tebow, n/a
– Provider MDM DBA - Vantage Data Group
Technology/Data Management
10:00 AM - 11:00 AM
CST
The MSP Detective: Identifying Physician Behavior That Can Lead to Bigger Problems
10:00 AM - 11:00 AM
CST
The MSP Detective: Identifying Physician Behavior That Can Lead to Bigger Problems
Primary Presenter:
Teresa Boyce, MHA, CPMSM, CPCS
– Kaweah Health
Speaker:
Amanda Olaogun (she/her/hers)
– PBI Education
Quality/Peer Review
11:10 AM - 12:10 PM
CST
Breaking down the Silos: Our Journey to Unify Enrollment, Licensing, Onboarding, and Privileging
11:10 AM - 12:10 PM
CST
Breaking down the Silos: Our Journey to Unify Enrollment, Licensing, Onboarding, and Privileging
Speaker:
A. Cynthia Rodriguez, CPMSM, CPCS, CPES (she/her/hers)
– PRISM Vision Group
Primary Presenter:
Marrielle Goc-Jalloh, MS
– PRISM Vision Group
Operational Management
11:10 AM - 12:10 PM
CST
Physician Assistants/Associates: Scope Creep, Title Change and Other Hot Topics
11:10 AM - 12:10 PM
CST
Physician Assistants/Associates: Scope Creep, Title Change and Other Hot Topics
Primary Presenter:
Tricia M. Marriott, PA-C, MPAS, MJ Health Law (she/her/hers)
– Trinity Health of New England
Speaker:
Greg P. Thomas, PA-C Emeritus, MPH (he/him/his)
– NCCPA
Credentialing/Privileging/CVO
11:10 AM - 12:10 PM
CST
Surveyors and MSPs: Working Together… Turning ‘Oh No!’ into ‘We’ve Got This’
11:10 AM - 12:10 PM
CST
Surveyors and MSPs: Working Together… Turning ‘Oh No!’ into ‘We’ve Got This’
Primary Presenter:
Debbie K. Kesselring, CPMSM, CPCS (she/her/hers)
– Debbie Kesselring, LLC
Speaker:
Dana Wakefield, MHA, CPMSM, CPCS
– Moffitt Cancer Center
Accreditation/Regulatory
11:10 AM - 12:10 PM
CST
When Clinical Decisions Lead to Criminal Consequences
11:10 AM - 12:10 PM
CST
When Clinical Decisions Lead to Criminal Consequences
Primary Presenter:
Anne Roberts, Esq., CPMSM, CPCS (she/her/hers)
– Mount Sinai Health System
Speaker:
Kay Van Wey, Esq
– Van Wey & Metzler
Quality/Peer Review
2:10 PM - 3:10 PM
CST
Creating Today’s Impact While Leaving Your Golden Legacy
2:10 PM - 3:10 PM
CST
Creating Today’s Impact While Leaving Your Golden Legacy
Primary Presenter:
Melissa Walters, MHA, FMSP, CPMSM, CPCS
– Prisma Health
Speaker:
Joseph P. Travagline, MsH RHIA CPMSM
– Medical University of South Carolina Medical Center
Leadership/Professional Development
2:10 PM - 3:10 PM
CST
Enrollment Experiments - Welcome to the Payer Enrollment Simulation Lab
2:10 PM - 3:10 PM
CST
Enrollment Experiments - Welcome to the Payer Enrollment Simulation Lab
Primary Presenter:
CHARLENE FRAIL-MCGEEVER, MBA, CPCS, CPES (she/her/hers)
– UNIVERSITY OF UTAH HEALTH PLANS
Provider Enrollment
2:10 PM - 3:10 PM
CST
I'm Grateful for Every Scar… But There Were Lessons Learned: Medical Staff Scenarios We Can All Learn From
2:10 PM - 3:10 PM
CST
I'm Grateful for Every Scar… But There Were Lessons Learned: Medical Staff Scenarios We Can All Learn From
Primary Presenter:
Brian C. Betner, Esq.
– Hall Render
Quality/Peer Review
2:10 PM - 3:10 PM
CST
Speaking the Same Language: A Practical Guide to IMGs/ITPs, ECFMG Certification and International Credential Verification
2:10 PM - 3:10 PM
CST
Speaking the Same Language: A Practical Guide to IMGs/ITPs, ECFMG Certification and International Credential Verification
Primary Presenter:
Tracy Gill, MLA
– Intealth
Credentialing/Privileging/CVO
3:20 PM - 4:20 PM
CST
ABMS Board Certification: Standards, Advocacy, and Innovation
3:20 PM - 4:20 PM
CST
ABMS Board Certification: Standards, Advocacy, and Innovation
Primary Presenter:
Jennifer Michael, MHSA (she/her/hers)
– American Board of Medical Specialties
Credentialing/Privileging/CVO
3:20 PM - 4:20 PM
CST
Credentialing Information Integrity Training - Why It's Important and How to Do It
3:20 PM - 4:20 PM
CST
Credentialing Information Integrity Training - Why It's Important and How to Do It
Primary Presenter:
Tammy E. West, MHA/ED, CPMSM, CPCS, CPES (she/her/hers)
– The Hardenbergh Group a Sentact Company
Accreditation/Regulatory
3:20 PM - 4:20 PM
CST
From Data Entry to Data Strategy: Turning Credentialing & Enrollment into a Revenue Intelligence Engine
3:20 PM - 4:20 PM
CST
From Data Entry to Data Strategy: Turning Credentialing & Enrollment into a Revenue Intelligence Engine
Primary Presenter:
Yesenia Servin, CPMSM, PESC, CPLS (she/her/hers)
– RWJBarnabas
Speaker:
Larry G. DeHoyos, CPCS, PESC (he/him/his)
– LD Consulting
Technology/Data Management
3:20 PM - 4:20 PM
CST
The Power of Language: How MSP Job Descriptions Shape Classification, Compensation & Compliance
3:20 PM - 4:20 PM
CST
The Power of Language: How MSP Job Descriptions Shape Classification, Compensation & Compliance
Primary Presenter:
Trish Miller, BS, JM, CPCS
– UnityPoint Health
Speaker:
John Pastrano, CPCS, CPMSM, BBA
– Methodist Healthcare
Operational Management
4:30 PM - 5:00 PM
CST
Credentialing of Professionals Outside the Medical Staff Standards
4:30 PM - 5:00 PM
CST
Credentialing of Professionals Outside the Medical Staff Standards
Primary Presenter:
Michelle L. Higgins, CPCS, CPMSM, MBA-HM
– HCA Healthcare/Healthtrust Workforce Solutions
Credentialing/Privileging/CVO
4:30 PM - 5:00 PM
CST
Expert to Influencer; Personal Branding with Executive Presence for Medical Service Professionals
4:30 PM - 5:00 PM
CST
Expert to Influencer; Personal Branding with Executive Presence for Medical Service Professionals
Primary Presenter:
Lisa L. Velasco, FMSP, CPMSM, CPCS, CPES, PESC, CPLS
– Hardenbergh/Sentact
Leadership/Professional Development
4:30 PM - 5:00 PM
CST
Zero-Inbox for MSPs: Simple Strategies to Regain Control of Email
4:30 PM - 5:00 PM
CST
Zero-Inbox for MSPs: Simple Strategies to Regain Control of Email
Primary Presenter:
Jennifer Dorais, CPCS, CPMSM (she/her/hers)
– Vituity
Technology/Data Management
