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Mon, Oct 19
Tue, Oct 20
Wed, Oct 21
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Monday, October 19, 2026
10:10 AM - 10:40 AM
CST
Beyond Provider Enrollment: The High-Risk World of DME Compliance
10:10 AM - 10:40 AM
CST
Beyond Provider Enrollment: The High-Risk World of DME Compliance
Speaker:
NYLEEN I. FLORES, BA, FMSP, CPMSM, CPCS, CPES, CPCO, CASC
– MEDELEVATE SOLUTIONS
Speaker:
Andrea Pinkston, Andrea Pinkston, MBA
– Truthful Health LLC
Provider Enrollment
10:10 AM - 10:40 AM
CST
Beyond the Buzz: Evaluating AI in HealthCare Through the Lens of Tomorrow’s MSPs ®
10:10 AM - 10:40 AM
CST
Beyond the Buzz: Evaluating AI in HealthCare Through the Lens of Tomorrow’s MSPs ®
Primary Presenter:
Thomas Heitz, CPCS
– HealthStream
Technology/Data Management
10:10 AM - 10:40 AM
CST
Essentials for New MSPs - Five Skills Every New Professional Needs to Be a Shining Star
10:10 AM - 10:40 AM
CST
Essentials for New MSPs - Five Skills Every New Professional Needs to Be a Shining Star
Primary Presenter:
Stephanie M. Russell, BS, CPMSM, CPCS
– Greeley
Speaker:
Stephanie M. Russell, BS, CPMSM, CPCS
– Greeley
Leadership/Professional Development
10:10 AM - 10:40 AM
CST
Simplifying National Practitioner Data Bank (NPDB) Queries
10:10 AM - 10:40 AM
CST
Simplifying National Practitioner Data Bank (NPDB) Queries
Primary Presenter:
David Loewenstein, n/a
– National Practitioner Data Bank (Health Resources & Services Administration)
Speaker:
Kerby Valladares, MLIS
– National Practitioner Data Bank
Credentialing/Privileging/CVO
10:50 AM - 11:50 AM
CST
Credentialing Escape Room: The Case of the Missing Privilege
10:50 AM - 11:50 AM
CST
Credentialing Escape Room: The Case of the Missing Privilege
Primary Presenter:
Jami Pinkert, MHA, FACHE, CPCS, CPMSM
– Novant Health
Credentialing/Privileging/CVO
10:50 AM - 11:50 AM
CST
From Data to Decisions: How Medical Staff Services Is Leading Clinical Risk Intelligence
10:50 AM - 11:50 AM
CST
From Data to Decisions: How Medical Staff Services Is Leading Clinical Risk Intelligence
Primary Presenter:
Sara Cameron, CPMSM, CPCS
– The Hardenbergh Group, A Sentact Company
Speaker:
Brock M. Bordelon, MD. FACS
– The Hardenbergh Group, A Sentact Company
Quality/Peer Review
10:50 AM - 11:50 AM
CST
Joint Commission 2026 Medical Staff Updates
10:50 AM - 11:50 AM
CST
Joint Commission 2026 Medical Staff Updates
Speaker:
Robert Campbell, PharmD, BCSCP
– The Joint Commission
Accreditation/Regulatory
10:50 AM - 11:50 AM
CST
Practitioners Returning to Practice, New to Practice, and Waivers of Qualifications: Governance, Risk, and Regulatory Considerations
10:50 AM - 11:50 AM
CST
Practitioners Returning to Practice, New to Practice, and Waivers of Qualifications: Governance, Risk, and Regulatory Considerations
Primary Presenter:
Maggie Palmer, CPCS, CPMSM
– Parkland Health
Speaker:
Patricia Brown, CPCS, CPMSM
– Parkland Health
Operational Management
1:50 PM - 2:50 PM
CST
Detours, Pit Stops & Paper Maps: A Road Trip Through Credentialing and Enrollment
1:50 PM - 2:50 PM
CST
Detours, Pit Stops & Paper Maps: A Road Trip Through Credentialing and Enrollment
Primary Presenter:
Teresa Pequeno, CPES (she/her/hers)
– MedStar Health
Speaker:
Bernadette Jones, MHA, CPCS, CPMSM
– MedStar Health
Provider Enrollment
1:50 PM - 2:50 PM
CST
Privileging Up: How MSPs and Physician Leaders Can Support Advanced Practice Professional Specialty and Scope of Services Expansion
1:50 PM - 2:50 PM
CST
Privileging Up: How MSPs and Physician Leaders Can Support Advanced Practice Professional Specialty and Scope of Services Expansion
Primary Presenter:
Lisa L. Velasco, FMSP, CPMSM, CPCS, CPES, PESC, CPLS
– Hardenbergh/Sentact
Speaker:
Mark A. Smith, MD, MBA
– Mark A. Smith, MD Healthcare Consulting
Credentialing/Privileging/CVO
1:50 PM - 2:50 PM
CST
Unlocking the Power of Credentialing Data Analytics: Transforming MSP Operations from Compliance to Strategic Insight
1:50 PM - 2:50 PM
CST
Unlocking the Power of Credentialing Data Analytics: Transforming MSP Operations from Compliance to Strategic Insight
Primary Presenter:
Jennifer Dorais, CPCS, CPMSM (she/her/hers)
– Vituity
Technology/Data Management
1:50 PM - 2:50 PM
CST
When Healers Harm: Systemic Failure in Medical Ethics and Oversight
1:50 PM - 2:50 PM
CST
When Healers Harm: Systemic Failure in Medical Ethics and Oversight
Primary Presenter:
Erin Muellenberg, JD, CMPSM, CPCS, FMSP
– Polsinelli
Healthcare Systems
3:00 PM - 3:30 PM
CST
Doing More with Less, Safely: High Reliability Strategies for Modern Credentialing Teams
3:00 PM - 3:30 PM
CST
Doing More with Less, Safely: High Reliability Strategies for Modern Credentialing Teams
Primary Presenter:
Geneva C. Milion, CPCS, CPMSM (she/her/hers)
– ASM / MD-Staff
Speaker:
Amy Madden, CPMSM, CPCS
– ASM / MD-Staff
Leadership/Professional Development
3:00 PM - 3:30 PM
CST
Enhancing Physician Support Through Automated Chat Technology and Self‑Service Knowledge Resources
3:00 PM - 3:30 PM
CST
Enhancing Physician Support Through Automated Chat Technology and Self‑Service Knowledge Resources
Primary Presenter:
Misty E. Wolfe, n/a
– FSMB
Technology/Data Management
3:00 PM - 3:30 PM
CST
Licensure Unlocked: A Practical Guide to Provider Licensing
3:00 PM - 3:30 PM
CST
Licensure Unlocked: A Practical Guide to Provider Licensing
Speaker:
Samantha Ard, CPCS, CPMSM (she/her/hers)
– Mercy Virtual
Primary Presenter:
Shelee Montalbano, n/a
– Mercy Virtual
Operational Management
4:30 PM - 5:30 PM
CST
Focused Professional Practice Evaluations: Practical Strategies for Clinical and Behavioral Scenarios
4:30 PM - 5:30 PM
CST
Focused Professional Practice Evaluations: Practical Strategies for Clinical and Behavioral Scenarios
Primary Presenter:
Rebecca B. Hoyes, J.D. (she/her/hers)
– Polsinelli LLP
Speaker:
Shelly O'Connell, CPCS CPMSM
– The Greeley CO
Quality/Peer Review
4:30 PM - 5:30 PM
CST
From Routine to Rapid: Best Practices for Scalable Locum Credentialing
4:30 PM - 5:30 PM
CST
From Routine to Rapid: Best Practices for Scalable Locum Credentialing
Primary Presenter:
Jordan Gilels, MBA, CPMSM, CPCS (she/her/hers)
– Mount Sinai Health System
Speaker:
Anne Roberts, Esq., CPMSM, CPCS (she/her/hers)
– Mount Sinai Health System
Credentialing/Privileging/CVO
4:30 PM - 5:30 PM
CST
How to Avoid a Healthcare Systems Failure-Case Studies and Lessons Learned
4:30 PM - 5:30 PM
CST
How to Avoid a Healthcare Systems Failure-Case Studies and Lessons Learned
Primary Presenter:
Jon H. Burroughs, JD, MD, MBA
– The Burroughs Healthcare Consulting Network, Inc.
Healthcare Systems
4:30 PM - 5:30 PM
CST
NCQA Credentialing's Next Era: From 3-Year Cycles to Always-On
4:30 PM - 5:30 PM
CST
Credentialing’s Next Era: From 3-Year Cycles to Always-On
Primary Presenter:
Tsveta Polhemus, MPP (she/her/hers)
– NCQA
Speaker:
Tina Launhardt, n/a
– Centene Corporation
Speaker:
Robert Coombs, MA
– Baton Health
Accreditation/Regulatory
